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RENTAL TERMS AND CONDITIONS

 1. CONTRACT
The  booking terms and  conditions form the sole contract between C &  M Worldwide Holdings Inc (DBA Mid-Florida Home Management) and the person signing the Booking Form and General Terms and Conditions, who must be over 23 years of age and who shall be deemed to sign this form on behalf of all the persons herein.  No contract shall exist until we have received a signed booking form together with the correct deposit/full payment, and we have confirmed the reservation in writing. 

2. BOOKINGS
An initial reservation for the chosen home will be held for up to 3 days.  When you have read, and agree with the 'Rental Terms and Conditions' then complete and return the signed booking form and pay the deposit (or full balance if arrival is within 7 weeks).  If the completed booking form and deposit/full payment are not received in time, then your reservation will be canceled.

3. DEPOSIT
A deposit of $200.00 is required to secure the booking.  This is non-refundable and will be deducted from the full rental amount.

4. BALANCE OF PAYMENT
The balance of payment is to be paid no later than 7 weeks prior to your arrival date.  We reserve the right to cancel the booking if payment is not received by the due date, in this event the cancellation charges will
apply.

5. DAMAGE WAIVER
A non-refundable damage waiver fee is added to your booking.  This is to cover any costs incurred for accidental damages,  breakages, and loss to the property and contents up to $400. It does not cover neglect,
missing items or malicious damage. e.g. air conditioning  misuse - if this occurs we may charge your credit card as appropriate.

6. PAYMENT
Payments are accepted in US Dollars via supplied payment link and associated credit/debit card payment.  At our discretion, we may allow payment by personal check, cashier’s check, or PayPal.

7. ARRIVAL AND DEPARTURE
The  rental period begins at 4:00 pm on the day of arrival.   Once full payment for the rental is received you will be sent the access details for the home. It is not possible to allow early check-in due to cleaning & preparation of the home without at least 24-hours advanced notice.  Additional fees apply for early check-in with at least 24-hours advanced notice.

The rental period ceases at 10:00 am on the day of departure.  A later check-out time can be provided at our discretion, should there be no guests arriving on  the day of your departure.  There is a Late Check-Out Fee of $35.00. This must be paid online via a supplied payment link at least two days prior to the date of check-out.  Please request this by email, giving as much notice as possible (at least 24-hours).  Unauthorized late check-outs will be charged at $55.00 per hour or part thereof.

8. INSURANCE
Guests are recommended to take out adequate holiday insurance to cover eventualities such as cancellation, accident, sickness, and damage.

9. OCCUPANCY
The  accommodation may only be sublet, shared or assigned by you with our express  agreement in writing, otherwise only the persons detailed on the booking form are permitted to stay in the property.  The maximum occupancy is quoted on the website for each property and is determined by the authorities within strict guidelines for fire safety.  Please note that contravention of the maximum occupancy will render your booking void and all monies will be forfeited.

10. UTILITIES AND SERVICES
The accommodation rates quoted are per rental property (not per person), and includes electricity, air conditioning, heating (when applicable), local telephone calls, cable TV, internet/wi-fi, bed linen and towels.

11.  NO SMOKING POLICY
Please  note that SMOKING IS NOT PERMITTED INSIDE THE PROPERTY, though it is permitted on the patio.   Should evidence of smoking in the  property be discovered you are subject to removal from the property with no refund of any payment.  Your co-operation is requested and appreciated. 

12. PETS
Most our homes do not allow pets, however a few of our homes do allow a small well behaved dog or cat.  Please contact us for availability of a pet friendly home BEFORE any deposit is paid.  Should we be notified of a pet request after any monies are paid, where we cannot provide a pet friendly home, then all monies paid shall be forfeit and the booking canceled. We request a $300 pet  security deposit for any pets allowed. We do request that you bring your own bedding from home for your pets to use.  All animals are required to be on leashes when outside the home.  The homeowner/C & M Worldwide Holdings Inc do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to person/other animals caused as a result  of having a pet at the home.

13. GUEST  CONDUCT
For your own comfort and that of future guests and neighbors we ask that you respect the home and resort.  Please bear in mind that the resort consists of both residential and short term vacation homes, we therefore request that out of respect for neighbors that you make  no noise between the hours of 10:00 pm  and 8:00 am.  We reserve the right to decline entry or retain any person whose conduct is deemed to be disruptive and affects the enjoyment of other guests/residents.  We shall be under no liability to accept any costs incurred, or responsibility for, any such  person.  Room parties are not allowed under any circumstances.

No items are to be removed from the home at any time, this includes linens and towels.

When leaving the home unoccupied the guests are responsible for ensuring the home is secured, all doors and windows must be closed and locked.

The guest must adhere to the specific information provided in the home, e.g. minimum air conditioning temperature, trash collection etc.   The guest also accepts the regulations of the resort complex.

14. LIABILITY
The  homeowner/C & M Worldwide Holdings Inc do not accept  liability whatsoever for death, personal injury, sickness, accident, loss or damage to persons or personal effects however caused as a result of the use of the home including the pool and spa.  It is the responsibility of an adult member of the party to ensure that children are always properly supervised in the home and especially when in the pool, spa and surrounding  area.

The homeowner/C & M Worldwide Holdings Inc do not accept any liability for failure of public supplies such as water, electricity, or air conditioning or failure of the resort swimming pool equipment.  Nor for the consequences of the actions or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the property reserved, by any authority over which there is no control. This does not affect your statutory rights as a consumer. 

Neither the homeowner nor C & M Worldwide Holdings Inc can be held responsible for any ongoing construction, alterations to existing houses or any noise as a result thereof on or around the resort.  It is the responsibility of the guest to ensure they have the required passport and visa documentation to enter the United States for their vacation.  Neither the homeowner or C & M Worldwide Holdings Inc accept any liability for the refusal of passage into the United States.

15. FORCE MAJEURE
Neither the homeowner nor C & M Worldwide Holdings Inc accept any responsibility or liability for any loss or damage or alteration to the terms of your reservation caused by events beyond our control, including, but
restricted to, war, terrorist activity, civil commotion, flight delays or cancellations, airport closures, adverse weather conditions, fire, flood, or industrial dispute. 

16. DISATISFACTION OR COMPLAINTS
Should you experience any problems whatsoever with the home during your stay, please contact us immediately, we cannot rectify matters unless we know about them.  We will  do our best to assist and rectify
the matter as soon as it is practically possible.  The Management Company reserves the right of entry at any time. 

In the unlikely event of a complaint during your stay please contact us as soon as possible and we will work with you to resolve the matter.  Should you feel the matter was not satisfactorily resolved you must notify us in writing within 7 days of your departure, no action can be taken or liability accepted for any  complaint received after this period. 

17. WEBSITE
All descriptions given on the web site are made in good faith, but no liability can be accepted for changes, errors, or omissions. 

18. INFORMATION BOOK
An Information Book is provided in the home for guests.  This Information Book must not be removed or taken from the home, otherwise you will be held responsible for a charge of $75.00 to replace the book.

19. ACCESS
The management reserves the right to enter the home (whether the guest is present or not) at any time when necessary in order to carry out emergency maintenance or damage prevention work. In addition, to enter, or to allow entrance, by our regular licensed & insured pest control company, at a reasonable hour, in order to implement our regular planned pest control program.  Where guests request non-emergency maintenance, it shall be assumed that permission  is granted by the guest to allow access to carry out said work by  C & M Worldwide Holdings Inc representatives., whether the guest is present or  not.  Every effort will be made to inform guests of such  activities, and to make suitable arrangements.

20. CANCELLATION CHARGES
The guest may cancel the booking at any time, this must be in writing or via email.  The following cancellation charges will apply:
          - More  than 7 weeks before  arrival: Loss of Deposit.
          - Less than 7  weeks before arrival: Loss of 100% of total cost.

If through  circumstances beyond our control, it is necessary for us to cancel  a booking, which would be exceptional, we will  refund any monies paid,  without interest or further compensation.  If, through circumstances beyond our control we are unable to offer  the actual home booked, we will offer another suitable home of the same size  or larger and transfer all funds paid to that  home with no additional cost to  the guest if there is availability in our inventory.  If we offer another  suitable home and it is refused no  refunds are applicable.

The  signing of the Booking Form and General Terms/Conditions or receipt for  deposit by the party leader confirms the acceptance of the terms and  conditions including the online version and shall be binding on the  person(s)  booking and intending to occupy the premises. The booking  conditions  still apply even if the booking form has not been completed (e.g.  Late  bookings by telephone or online). 


Lead  Guest Signature: __________________________________             Date:_________________
When returning this form, please include a photocopy of the lead guests driver’s  license or other state issued identification.

Privacy Policy

Your  privacy is very important to us. Accordingly, we have developed this Policy  in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following
outlines our privacy policy.

· Before  or at the time of  collecting personal information, we will identify the  purposes for which  information is being collected.

· We will collect and use of personal information solely with the objective of  fulfilling those purposes specified by us and for other compatible purposes,  unless we obtain the consent of the individual concerned or as      required by law.

· We will only retain personal information as long as necessary for the  fulfillment of those purposes.

· We will collect personal information by lawful and fair means and, where  appropriate, with the knowledge or consent of the individual  concerned.

· Personal  data should be  relevant to the purposes for which it is to be used, and, to the extent  necessary for those purposes, should be accurate, complete, and up-to-date.

· We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

· We will make readily available to customer’s information about our policies and  practices relating to the management of personal  information.

· We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is  protected and maintained.



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